Tubs, is correct on that one and yes, We are asked to deny ALL replies to ads, unless it is your ad and you are updating info or letting everyone know it is sold.
You need to contact the buyer/seller directly, simply move you mouse over their name and click once. That should open another widow and allow you to contact them directly. When I reject those I send the person trying to reply a message that they must contact direct, BUT, it seems the system does not always send that message.
Doug, I do not like doing that but I understand why, on both occasions including the one I rejected this morning, I wrote and "Please contact directly"
The system "should" send you that message. We are digging into trying to find out why some get that message and some do not.